AGENT OPERATIONS

Operations console

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Workspace

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Staff JWT

Conversations

Conversation queue0

Status Owner

Requester Tenant

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Messages will appear here.

Response telemetry

◷

Select a conversation to inspect each model call.

Analytics

Conversation and response trends for this tenant.

From To

Messages over time

Customer, Copilot, and team messages

Conversations started

New conversations in the selected period

Response time

Daily average agent run time

Estimated model cost

Daily estimated spend in USD

Channels

Tasks

CONVERSATION HISTORY

Activity